Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
*** All products are prepared in a gift packaging ***
Bicolino will proceed to pack each item in boxes, packages or bags with cellophane paper, bows or ribbons and empty dedication card so customers can personalize their gifts. Pictures examples are usually found in many of the ads.
I beg you, do not feel bad because I do not carry out orders by custom or customizations. When I made special orders, I used to feel limited in my creativity and frustrated by not meeting the expectations of the clients and this does not work well for me. If you came to my store it means that you have appreciated my work and you like my style, that's why I prefer to work with my imagination.
I have made this decision because when I create articles I prefer to follow my inspiration and especially since there are so many requests for special commissions or personalizations I can not satisfy everyone. I am sorry. That is the key to making things wonderful. Thanks for understand.
I only make products for newborns, usually used as material for "photo props" or children's photography, which by standard uses sizes:
Booties, shoes, sandals and slippers: 4 "inches or 10 cm sole, which corresponds to the age between 0 to 3 months.
Hats, hats, headbands and hair items. 33 cm in circumference and 6 cm in height. Which corresponds to the age between 0 - 3 months.
Covers diaper, panties, pants and cocoons: newborns from 0 - 3 months that do not exceed 8 kg.
In the case of amigurumis always in the description of the product is the measure and photos for reference.
In regard to products made by hand in knitting or crochet; It is logical that they should be washed strictly by hand. Put them to dry on a towel on a flat surface, they should not be hung if they are wet or wet (they will lose their shape). Wash the cold (15 degrees) and never use the dryer or washing machine, even with delicate programs. Use delicate or neutral soap.
For any questions, questions or suggestions, do not hesitate to contact me by e-mail (email@example.com)
My items are not made in series or in large quantities for wholesale.